Print On A Dime - Return Policy

Warrantee Statement
Print On A Dime, Inc. offers a 30 Day Restoration or Replacement warrantee on our products and components. 

Return Policy - Continuous Ink Products
Products purchased through the website or an online auction site may be returned to us within 30 days of purchase for restoration or replacement of the system.  Returns for monetary refunds of product purchases are not covered as part of this warrantee. 

Return Policy - Ink Products
We can not accept the return of our ink products due to quality control standards and performance warranties made by Print On A Dime, Inc.
 
Return Policy - Printers
All printers are covered by the manufacturer's one year warranty should be returned directly to the manufacturer for replacement.

Return Policy - Warrantee Expiration
Print On A Dime, Inc. will only accepted returns on a discretionary special case basis following the expiration of the warrantee period where merit exists and prior approval from Print On A Dime, Inc. has been given.

Return Policy - Intentional Damage / Improper Installation 
Print On A Dime, Inc. reserves the right to decline any return or replacement of product where intentional damage or improper installation resulting in damage is reasonably evident in client correspondence or the physical state of the product when received at our location.

Return Policy - Shipping Methods 
Returns will be shipped via USPS Ground Service, USPS Priority Mail Service, or USPS International Priority Mail Service with delivery confirmation, return instructions are located in the contents of the instructional disk included with each system order.  Merchandise will not be accepted if shipped via Cash On Delivery. Shipping credit will not be issued for the difference of other Premium shipping methods if shipping credit is merited. If you receive damaged or defective merchandise with the 30 day term, Print On A Dime, Inc. will reimburse USPS ground shipping costs. Please include a copy of the receipt for the return shipping costs with the shipment. Please include your order number, name, address and daytime phone number.  Please include a brief statement explaining why you are returning the product. 

Shipping Information: 

Print On A Dime, Inc.
Post Office Box 388
Cumberland, Maryland 21501

Statement updated November 1, 2008.